Feature Items
FlowTalk
More Australian Energy Retailers use FlowTalk to run their B2B and B2M transactions than any other software. Find out more
Product Support
Energy markets are dynamic. The rules change routinely for a variety of good reasons and adjustments are made by Market Regulators responding to the demands of Government, Participants, technology and local consumer protection laws t name bus a few. Such changes impact on participants’ information systems and the methods by which they use them to communicate externally with the market and do business both with and against their competitors. Utilisoft provides a range of options to customers who need to be shielded from such changes.These include SLA's which guarantee the ongoing compliance of our software, a business hours help-desk in Australia and live business support services where all customer data flows are monitored in real time for anomalies which would otherwise impede efficient business. Over the years our customers have come to rely on Utilisoft’s deep experience and the ongoing support which helps them do better business. To us it’s not so much providing support, as entering into a two-way partnership to deliver on the customer’s need to perform as efficiently as possible in the market.